VSR2 creates call recording and wallboard software as well as reporting and other products, specifically for the Cisco environment. We bring measurable benefits to clients, both end users and Cisco integrators.
The end user benefit of real time information delivery through our software is the capacity to react to, act upon and predict contact center performance as well as to monitor that performance against fluctuating KPIs.
Maximizing contact center potential improves the customer experience and saves you money. High quality visibility of information, as provided by VSR2, is the key to this.
We have been successfully delivering and supporting our products since 2007 to every continent on Earth. Our additional products include Tickertape, WEMM Auto Login, AgentAlert, cloud based storage and bespoke solutions.
VSR2 maintains partnerships with Cisco, Google, Apple and Microsoft.