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  • Star Daily archiving during low load times minimising system impact
  • Star Specifically tailored for infrequent retrievals
  • Star Perfect for extended storage periods (even decades)
  • Star Data is transferred using Secure Sockets Layer (SSL)
  • Star Automatically stores data encrypted at rest using Advanced      Encryption Standard (AES) 128
  • Star Designed to significantly exceed the principle of ’5 9′s of durability’
  • Star Redundantly stores calls in multiple facilities and on multiple devices      within each facility
  • Star Performs regular, systematic data integrity checks and is built to be      automatically self-healing
  • Star Data is encrypted so that even we can’t read it – data secrecy
  • Star No limit to the amount of data that can be stored – the service grows      with your needs
  • Star Data retrieval up to 5% of average monthly stored data is free

 

The Vault plus 100Gb for

 

price

How many calls is that? If average call recording length is 5 minutes we anticipate encrypting, transferring and storing up to:

170,000 calls


Tickertape

Economical real-time information

WEMM

Auto-login software for EM users

  • Star Cisco queue data delivered directly to your laptop or PC
  • Star End user controls which queue to view and changes stats as needed
  • Star Discrete solution – hide off of screen and display only on breach
  • Star User selects placement – top or bottom of screen
  • Star Very competitive financially giving real-time information at low-cost
  • Star Auto-login your Cisco phone in when you log into your computer
  • Star Enhance user satisfaction within the working environment
  • Star Limit the workload on staff having to remember multiple logins
  • Star Save money on potentially expensive mobile phone use
  • Star Allow more accurate staff management

News

  • VSR2 accepted at Sheffield Hallam September 1, 2014 Sheffield Hallam University is the third largest in the United Kingdom with over 37,000 students, of whom over 4,000 are international students. It is crucial to ensure that the response of the university to current and prospective students remains at the highest level, and keeping that commitment in mind, Sheffield Hallam University has selected the VSR2 ...
  • bioMérieux opts for Wallboard – HF August 28, 2014 bioMérieux, who in 2013 celebrated their 50th anniversary, is driven by a pioneering spirit and unrelenting commitment to improve public health worldwide. Today it is present in more than 150 countries through 41 subsidiaries and a large network of distributors. bioMérieux provides diagnostic solutions that improve patient health and ensure consumer safety, and as such, ...
  • Grays Online from Australia chooses VSR2 August 21, 2014 Grays Online is an Australian online retail and auction company with a heritage spanning over 100 years. With more than 400 people employed throughout Australia & New Zealand, the company sells more than 120,000 items every month to both consumers and businesses. To help keep performance at the highest level, Grays Online has selected the ...
  • Phonak, the leading hearing solutions company, choose VSR2 November 15, 2013 Phonak’s goal is to improve the quality of life of people with hearing loss. Phonak is the innovative force in hearing acoustics. With their creative solutions, they strive to overcome technological limitations – so that all people are able to hear, understand and fully enjoy life’s rich landscapes of sound. We at VSR2 are very happy ...

The Team

Rodney

Rodney CEO 
Just loves looking after you and the whole team.

Helen

Ruzanna Support Manager Ensures that when you need help you get help!

Justin

Justin Vault Team Leader
So security conscious he should be the one wearing the mask.

Ruzanna

Helen Wallboard Team Leader
We’re very proud to be able to say ‘H made that!’.

Victor

Victor CTO
Last seen wrestling an alligator.

Alex

Alex aWare Team Leader
Believes sleeping more than one hour a night is luxury.

Adrienn

Adrienn Social Networking
Paid to sit on Facebook all day!

jeremy

Jeremy Reporting Chief
 He wants you to know what you want to know.

 

 

 

 

 

 

 

 

 

 

We Deliver Everywhere
Talk to us

Partner with us...

Are you a Cisco Integrator or software reseller? Would you like to deliver our software to your clients? We are always keen to engage with potential partners so drop us a line and let’s chat.

VSR2 specialises in software for the Cisco call center environment with focus on Cisco Call Recording, Cisco Wallboard Software and Dashboard Reporting and Cisco Reporting products. The software brings measurable benefits to clients through delivery of effective real-time call center statistics and performance data.

We deliver on to multiple platforms including large screen LCD and Plasma displays, laptops, phones and within Cisco Agent Desktop. VSR2 maintains partnerships with Cisco, Apple and Microsoft.

The end user benefit of real time information delivery through VSR2 software is the capacity to react to, act upon and predict contact center performance as well as monitoring that performance against fluctuating KPIs.

Maximising contact center potential improves the customer experience and saves you money, and high quality visibility of information, as provided by VSR2, is the key to this.


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