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  • Star Daily archiving during low load times minimising system impact
  • Star Specifically tailored for infrequent retrievals
  • Star Perfect for extended storage periods (even decades)
  • Star Data is transferred using Secure Sockets Layer (SSL)
  • Star Automatically stores data encrypted at rest using Advanced      Encryption Standard (AES) 128
  • Star Designed to significantly exceed the principle of ’5 9′s of durability’
  • Star Redundantly stores calls in multiple facilities and on multiple devices      within each facility
  • Star Performs regular, systematic data integrity checks and is built to be      automatically self-healing
  • Star Data is encrypted so that even we can’t read it – data secrecy
  • Star No limit to the amount of data that can be stored – the service grows      with your needs
  • Star Data retrieval up to 5% of average monthly stored data is free


The Vault plus 100Gb for



How many calls is that? If average call recording length is 5 minutes we anticipate encrypting, transferring and storing up to:

170,000 calls


Economical real-time information


Auto-login software for EM users

  • Star Cisco queue data delivered directly to your laptop or PC
  • Star End user controls which queue to view and changes stats as needed
  • Star Discrete solution – hide off of screen and display only on breach
  • Star User selects placement – top or bottom of screen
  • Star Very competitive financially giving real-time information at low-cost
  • Star Auto-login your Cisco phone in when you log into your computer
  • Star Enhance user satisfaction within the working environment
  • Star Limit the workload on staff having to remember multiple logins
  • Star Save money on potentially expensive mobile phone use
  • Star Allow more accurate staff management


  • Diligenta chooses Wallboard – HF November 10, 2014 UK-based Diligenta, a subsidiary of Tata Consultancy Services and regulated by Financial Conduct Authority, aims to transform and support the Life and Pension industry through providing Business Process Outsourcing. The company’s in-depth knowledge of Life assurance and Tata Consultancy Services’ IT and delivery capability have led to Diligenta being amongst the leaders of the industry. In order to maximise its ...
  • One Call Insurance selects VSR2 November 6, 2014 One Call Insurance provides assistance in the comparison of numerous trusted brands’ car, home, van and travel insurance, and it also offers a range of other insurance products and services. Its call center, based in Doncaster, South Yorkshire, aims to ensure that all insurances get arranged in the quickest and easiest way possible. To be able ...
  • Eltel is now a reseller partner October 23, 2014 Eltel is a telecommunications company specializing in Infranet, an emerging intelligent infrastructure. Based in Northern Europe and also present in Western Europe, the company has 8,500 employees and aims to become the leading European Infranet company. Committed to boosting the way society operates, Eltel provides and connects solutions based on the interaction between electricity, telecom and ...
  • T-Systems chooses Wallboard – HF October 9, 2014 T-Systems is a German global IT services and consulting company head-quartered in Frankfurt. Being the largest German and one of the largest European IT services companies, it operates in more than 20 countries with approximately 52,700 people employed worldwide. Having been selected by T-Systems to provide wallboard software to help maintain the very high levels of ...

The Team


Rodney CEO 
Just loves looking after you and the whole team.


Ruzanna Support Manager Ensures that when you need help you get help!


Justin Vault Team Leader
So security conscious he should be the one wearing the mask.


Helen Wallboard Team Leader
We’re very proud to be able to say ‘H made that!’.


Victor CTO
Last seen wrestling an alligator.


Alex aWare Team Leader
Believes sleeping more than one hour a night is luxury.


Adrienn Social Networking
Paid to sit on Facebook all day!


Jeremy Reporting Chief
 He wants you to know what you want to know.











We Deliver Everywhere
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Partner with us...

Are you a Cisco Integrator or software reseller? Would you like to deliver our software to your clients? We are always keen to engage with potential partners so drop us a line and let’s chat.

VSR2 specialises in software for the Cisco call center environment with focus on Cisco Call Recording, Cisco Wallboard Software and Dashboard Reporting and Cisco Reporting products. The software brings measurable benefits to clients through delivery of effective real-time call center statistics and performance data.

We deliver on to multiple platforms including large screen LCD and Plasma displays, laptops, phones and within Cisco Agent Desktop. VSR2 maintains partnerships with Cisco, Apple and Microsoft.

The end user benefit of real time information delivery through VSR2 software is the capacity to react to, act upon and predict contact center performance as well as monitoring that performance against fluctuating KPIs.

Maximising contact center potential improves the customer experience and saves you money, and high quality visibility of information, as provided by VSR2, is the key to this.

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Phone      Head Office +44 (207) 608 5012
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Phone      +44 (207) 160 5391
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