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  • Star Daily archiving during low load times minimising system impact
  • Star Specifically tailored for infrequent retrievals
  • Star Perfect for extended storage periods (even decades)
  • Star Data is transferred using Secure Sockets Layer (SSL)
  • Star Automatically stores data encrypted at rest using Advanced      Encryption Standard (AES) 128
  • Star Designed to significantly exceed the principle of ’5 9′s of durability’
  • Star Redundantly stores calls in multiple facilities and on multiple devices      within each facility
  • Star Performs regular, systematic data integrity checks and is built to be      automatically self-healing
  • Star Data is encrypted so that even we can’t read it – data secrecy
  • Star No limit to the amount of data that can be stored – the service grows      with your needs
  • Star Data retrieval up to 5% of average monthly stored data is free

 

The Vault plus 100Gb for

 

price

How many calls is that? If average call recording length is 5 minutes we anticipate encrypting, transferring and storing up to:

170,000 calls


Tickertape

Economical real-time information

WEMM

Auto-login software for EM users

  • Star Cisco queue data delivered directly to your laptop or PC
  • Star End user controls which queue to view and changes stats as needed
  • Star Discrete solution – hide off of screen and display only on breach
  • Star User selects placement – top or bottom of screen
  • Star Very competitive financially giving real-time information at low-cost
  • Star Auto-login your Cisco phone in when you log into your computer
  • Star Enhance user satisfaction within the working environment
  • Star Limit the workload on staff having to remember multiple logins
  • Star Save money on potentially expensive mobile phone use
  • Star Allow more accurate staff management

News

  • Marcone selects our Wallboard – HF December 15, 2014 US-based Marcone is an industry-leader in appliance parts and accessories and has a well-established presence in the property maintenance, cooling and heating markets. Featuring a wide range of products and services in its portfolio, the company is known as the most innovative and technologically advanced in its industry. With a view to maintain high levels of ...
  • Car Care Plan picks VSR2 December 4, 2014 Car Care Plan is amongst the leading providers of vehicle warranty and asset protection products to motorists. Its high-quality after sales monitoring programmes and the strong focus on its customers have enabled the expansion of the company. As a result, it is now in partnership with the main manufacturers and dealerships of the industry and ...
  • Partnership with Insight November 24, 2014 Through a broad scope of expert technical and leading service solutions, Insight provides different levels of support to businesses. Its wide range of technical capacities allow for the company to be a single source for various goals within the IT sphere, offering support at all stages, from planning to implementation and management. To expand its portfolio, ...
  • Diligenta chooses Wallboard – HF November 10, 2014 UK-based Diligenta, a subsidiary of Tata Consultancy Services and regulated by Financial Conduct Authority, aims to transform and support the Life and Pension industry through providing Business Process Outsourcing. The company’s in-depth knowledge of Life assurance and Tata Consultancy Services’ IT and delivery capability have led to Diligenta being amongst the leaders of the industry. In order to maximise its ...

The Team

Rodney

Rodney CEO 
Just loves looking after you and the whole team.

Helen

Ruzanna Support Manager Ensures that when you need help you get help!

Justin

Justin Vault Team Leader
So security conscious he should be the one wearing the mask.

Ruzanna

Helen Wallboard Team Leader
We’re very proud to be able to say ‘H made that!’.

Victor

Victor CTO
Last seen wrestling an alligator.

Alex

Alex aWare Team Leader
Believes sleeping more than one hour a night is luxury.

Adrienn

Adrienn Social Networking
Paid to sit on Facebook all day!

jeremy

Jeremy Reporting Chief
 He wants you to know what you want to know.

 

 

 

 

 

 

 

 

 

 

We Deliver Everywhere
Talk to us

Partner with us...

Are you a Cisco Integrator or software reseller? Would you like to deliver our software to your clients? We are always keen to engage with potential partners so drop us a line and let’s chat.

VSR2 specialises in software for the Cisco call center environment with focus on Cisco Call Recording, Cisco Wallboard Software and Dashboard Reporting and Cisco Reporting products. The software brings measurable benefits to clients through delivery of effective real-time call center statistics and performance data.

We deliver on to multiple platforms including large screen LCD and Plasma displays, laptops, phones and within Cisco Agent Desktop. VSR2 maintains partnerships with Cisco, Apple and Microsoft.

The end user benefit of real time information delivery through VSR2 software is the capacity to react to, act upon and predict contact center performance as well as monitoring that performance against fluctuating KPIs.

Maximising contact center potential improves the customer experience and saves you money, and high quality visibility of information, as provided by VSR2, is the key to this.


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