VSR2
VSR2 specialises in software for the Cisco contact centre environment. The software brings measureable benefits to clients through delivery of effective real-time performance data. Information convergence delivers this data on multiple platforms including large screen LCD and Plasma displays, PC's, laptops, phones and within Cisco Agent Desktop.
The end user benefit of real time information delivery through VSR2 software is the capacity to react to, act upon and predict contact centre performance as well as monitoring that performance against fluctuating KPI's.
Maximising contact centre potential improves the customer experience and saves you money, and high quality visibility of information, as provided by VSR2, is the key to this.
Why use VSR2?
High quality solutions
Flexible software
Proven capability
Varied delivery platforms
KPI visibility
References available
Information convergence
LCD display
PC monitor
Laptop
Cisco phone screen
Cisco Agent desktop
Cell phone technology
News splash! VSR2 joins the twitter revolution. Follow all and any of our thoughts should you have the inclination to feel the love by popping VSR2 into their search and find.
The American Institute of Architects based in Washington, D.C., opts for VSR2 software package for Cisco systems. Needing the highest standard of Cisco contact centre monitoring they have opted for the VSR2 wallboard, Tickertape and X-Stats solutions.
VSR2 complete development of their next generation Cisco wallboard. It will be released after completion of beta testing.
United Way, leadership organization for the network of nearly 4,000 community-based United Ways in 46 countries and territories, choose VSR2 Cisco Management software bundle Click here to read more...