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  • Star Daily archiving during low load times minimising system impact
  • Star Specifically tailored for infrequent retrievals
  • Star Perfect for extended storage periods (even decades)
  • Star Data is transferred using Secure Sockets Layer (SSL)
  • Star Automatically stores data encrypted at rest using Advanced      Encryption Standard (AES) 128
  • Star Designed to significantly exceed the principle of ’5 9′s of durability’
  • Star Redundantly stores calls in multiple facilities and on multiple devices      within each facility
  • Star Performs regular, systematic data integrity checks and is built to be      automatically self-healing
  • Star Data is encrypted so that even we can’t read it – data secrecy
  • Star No limit to the amount of data that can be stored – the service grows      with your needs
  • Star Data retrieval up to 5% of average monthly stored data is free

 

The Vault plus 100Gb for

 

price

How many calls is that? If average call recording length is 5 minutes we anticipate encrypting, transferring and storing up to:

170,000 calls


Tickertape

Economical real-time information

WEMM

Auto-login software for EM users

  • Star Cisco queue data delivered directly to your laptop or PC
  • Star End user controls which queue to view and changes stats as needed
  • Star Discrete solution – hide off of screen and display only on breach
  • Star User selects placement – top or bottom of screen
  • Star Very competitive financially giving real-time information at low-cost
  • Star Auto-login your Cisco phone in when you log into your computer
  • Star Enhance user satisfaction within the working environment
  • Star Limit the workload on staff having to remember multiple logins
  • Star Save money on potentially expensive mobile phone use
  • Star Allow more accurate staff management

News

  • T-Systems chooses Wallboard – HF October 9, 2014 T-Systems is a German global IT services and consulting company head-quartered in Frankfurt. Being the largest German and one of the largest European IT services companies, it operates in more than 20 countries with approximately 52,700 people employed worldwide. Having been selected by T-Systems to provide wallboard software to help maintain the very high levels of ...
  • DrVoIP evaluates Wallboard – HF October 2, 2014 “The VSR2 UCCX Wallboard product offering is both an astonishing accomplishment and a must have product for any serious call center deployment.  Not only is the product exceptional, but the entire team behind the product is a real joy to work with!” DrVoIP DrVoIP specialises in ShoreTel training and support services and aims to solve all ...
  • CiberC becomes reseller partner September 25, 2014 CiberC, a Cisco Gold Partner founded in February 2000 as a systems integrator specializing in contact center technologies and now with offices in the US and Central and South America, has become a reseller partner of VSR2 in that region. It is our great pleasure to establish what promises to be a rewarding relationship with such ...
  • Eaton picks VSR2 September 14, 2014 Eaton is a power management company with 2013 sales of $22.0 billion. Eaton provides energy-efficient solutions that help its customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 101,000 employees and sells products to customers in more than 175 countries. VSR2 is extremely proud to have been selected to ...

The Team

Rodney

Rodney CEO 
Just loves looking after you and the whole team.

Helen

Ruzanna Support Manager Ensures that when you need help you get help!

Justin

Justin Vault Team Leader
So security conscious he should be the one wearing the mask.

Ruzanna

Helen Wallboard Team Leader
We’re very proud to be able to say ‘H made that!’.

Victor

Victor CTO
Last seen wrestling an alligator.

Alex

Alex aWare Team Leader
Believes sleeping more than one hour a night is luxury.

Adrienn

Adrienn Social Networking
Paid to sit on Facebook all day!

jeremy

Jeremy Reporting Chief
 He wants you to know what you want to know.

 

 

 

 

 

 

 

 

 

 

We Deliver Everywhere
Talk to us

Partner with us...

Are you a Cisco Integrator or software reseller? Would you like to deliver our software to your clients? We are always keen to engage with potential partners so drop us a line and let’s chat.

VSR2 specialises in software for the Cisco call center environment with focus on Cisco Call Recording, Cisco Wallboard Software and Dashboard Reporting and Cisco Reporting products. The software brings measurable benefits to clients through delivery of effective real-time call center statistics and performance data.

We deliver on to multiple platforms including large screen LCD and Plasma displays, laptops, phones and within Cisco Agent Desktop. VSR2 maintains partnerships with Cisco, Apple and Microsoft.

The end user benefit of real time information delivery through VSR2 software is the capacity to react to, act upon and predict contact center performance as well as monitoring that performance against fluctuating KPIs.

Maximising contact center potential improves the customer experience and saves you money, and high quality visibility of information, as provided by VSR2, is the key to this.


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