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  • Star Daily archiving during low load times minimising system impact
  • Star Specifically tailored for infrequent retrievals
  • Star Perfect for extended storage periods (even decades)
  • Star Data is transferred using Secure Sockets Layer (SSL)
  • Star Automatically stores data encrypted at rest using Advanced      Encryption Standard (AES) 128
  • Star Designed to significantly exceed the principle of ’5 9′s of durability’
  • Star Redundantly stores calls in multiple facilities and on multiple devices      within each facility
  • Star Performs regular, systematic data integrity checks and is built to be      automatically self-healing
  • Star Data is encrypted so that even we can’t read it – data secrecy
  • Star No limit to the amount of data that can be stored – the service grows      with your needs
  • Star Data retrieval up to 5% of average monthly stored data is free

 

The Vault plus 100Gb for

 

price

How many calls is that? If average call recording length is 5 minutes we anticipate encrypting, transferring and storing up to:

170,000 calls


Tickertape

Economical real-time information

WEMM

Auto-login software for EM users

  • Star Cisco queue data delivered directly to your laptop or PC
  • Star End user controls which queue to view and changes stats as needed
  • Star Discrete solution – hide off of screen and display only on breach
  • Star User selects placement – top or bottom of screen
  • Star Very competitive financially giving real-time information at low-cost
  • Star Auto-login your Cisco phone in when you log into your computer
  • Star Enhance user satisfaction within the working environment
  • Star Limit the workload on staff having to remember multiple logins
  • Star Save money on potentially expensive mobile phone use
  • Star Allow more accurate staff management

News

  • ProBuild in the US chooses VSR2 May 7, 2015 With more than 400 locations, ProBuild is one of the leading companies that deal with building materials and products in the United States. The company offers a huge variety of construction materials, works with the top manufacturers and is absolutely committed to perform at the highest standards of quality, in order to be the chosen supplier ...
  • KiwiRail opts for Wallboard – HF April 23, 2015 KiwiRail plays a crucial role in New Zealand’s transport network and is amongst the country’s largest freight and tourism operators. The broad scope of the business includes freight and passenger services via both rail and ferry as well as network maintenance and locomotive engineering. With more than 4,100 employees, KiwiRail is one of the country’s biggest ...
  • Oxspring becomes a partner March 23, 2015 Oxspring Network Solutions is a Cisco Premier Certified Partner with a profile that consists of wired and wireless networks, telephony and video. Delivering reliable, secure and scalable solutions, the company has experience in a variety of sectors and a customer base that includes medium-sized businesses, enterprises and public companies as well as schools and hospitals. We ...
  • Danish DanaWeb picks Wallboard – HF March 11, 2015 Denmark-based DanaWeb was established in 2003 and provides website services to a variety of small and medium enterprises. Covering the whole process, not only is the company responsible for design, development and hosting, but it also offers continuous support to thousands of clients, who are also advised on online marketing. In order to allow for efficient ...

The Team

Rodney

Rodney CEO 
Just loves looking after you and the whole team.

Helen

Ruzanna Support Manager Ensures that when you need help you get help!

Justin

Justin Vault Team Leader
So security conscious he should be the one wearing the mask.

Ruzanna

Helen Wallboard Team Leader
We’re very proud to be able to say ‘H made that!’.

Victor

Victor CTO
Last seen wrestling an alligator.

Alex

Alex aWare Team Leader
Believes sleeping more than one hour a night is luxury.

Adrienn

Adrienn Social Networking
Paid to sit on Facebook all day!

jeremy

Jeremy Reporting Chief
 He wants you to know what you want to know.

 

 

 

 

 

 

 

 

 

 

We Deliver Everywhere
Talk to us

Partner with us...

Are you a Cisco Integrator or software reseller? Would you like to deliver our software to your clients? We are always keen to engage with potential partners so drop us a line and let’s chat.

VSR2 specialises in software for the Cisco call center environment with focus on Cisco Call Recording, Cisco Wallboard Software and Dashboard Reporting and Cisco Reporting products. The software brings measurable benefits to clients through delivery of effective real-time call center statistics and performance data.

We deliver on to multiple platforms including large screen LCD and Plasma displays, laptops, phones and within Cisco Agent Desktop. VSR2 maintains partnerships with Cisco, Apple and Microsoft.

The end user benefit of real time information delivery through VSR2 software is the capacity to react to, act upon and predict contact center performance as well as monitoring that performance against fluctuating KPIs.

Maximising contact center potential improves the customer experience and saves you money, and high quality visibility of information, as provided by VSR2, is the key to this.


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