Part of the UK capital’s local government The London Borough of Hounslow has a population of around a quarter of a million. The pressures on the council are large and varied and it is essential that they meet the everyday challenges presented in an effective and efficient manner. As part of this The London Borough of Hounslow has opted for the VSR2 Wallboard solution for Cisco systems. We are very happy to be able to contribute in their ongoing success.

VSR2 launch Gateway, a middleware product merging sms with email enabling expansion of contact centre and customer service capability. Companies want to talk to customers through all possible communication channels and Gateway helps them to achieve this.

VSR2 joins the twitter revolution. Follow all and any of our thoughts should you have the inclination to feel the love by popping VSR2 into their search and find.

The American Institute of Architects based in Washington, D.C., has been the leading professional membership association for licensed architects, emerging professionals, and allied partners in the US since 1857. Needing the highest standard of Cisco contact centre monitoring they have opted for the VSR2 wallboard, Tickertape and X-Stats solutions.

It has been a long time in the making but we are pretty sure it will be worth it. The V5 wallboard for Cisco systems is feature packed and designed to hone to the highest degree the contact centre reporting allowing optimization like never before. It will be released after completion of beta testing.

United Way Worldwide is the leadership organization for the network of nearly 4,000 community-based United Ways in 46 countries and territories. It has deployed the VSR2 Cisco management software bundle of wallboard, Tickertape and X-Stats to ensure it maintains the highest level of service.

Purdue Pharma L.P., a privately held pharmaceutical company, is dedicated to finding, developing, and bringing to market new medicines and related products that improve health outcomes and are known for pioneering research on persistent pain. To ensure best customer service Purdue have selected the VSR2 Cisco wallboard, Tickertape and X-Stats products.

Southway Housing is a not-for-profit landlord managing and improving over 5,900 homes in South Manchester, UK, and it is crucial they look after their customers to the highest standard. In line with this they have opted to deploy the VSR2 wallboard solution.

Securitas is one of the worlds leading security companies and services a wide range of customers in a variety of industries and segments. Since the sizes of their customers' organizations are so varied, the security solutions are as multi-faceted as the assignments. With this in mind it is extremely important that their contact center environment is optimised. To help them ensure they perform to the highest level Securitas will be using the latest VSR2 wallboard technology.

Bucher + Suter AG CEO Martin Wüthrich and VSR2 Limited's Commercial Director Rodney Higgins signed the documentation to make Bucher + Suter AG our latest reseller partner. Bucher + Suter are contact center experts, offering contact center solutions based on the Cisco Unified Contact Center Platform. Its clients include mainly financial service providers, retail companies and carriers.

Renault have, after careful and appropriate consideration, opted to award the contract to supply their wallboard in South Africa to VSR2 Limited. This deployment is another significant success for our world leading wallboard software.

KSS Technologies have signed a partnership agreement with VSR2 giving them the right to resell our software in South Africa and within the African Continent. KSS Technologies (Pty) Ltd (KSS) specialises in the design, implementation and support of converged networking solutions. The company’s head office is situated in Midrand with support centres countrywide, providing a national support infrastructure. With a proven track record in the Enterprise, Mid-Market and upper-end Small Medium Enterprise (SME) market segments, KSS provides Information Communication Technology (ICT) solutions that integrate with legacy systems or builds solutions from the ground up through “greenfields” installations.

IHI Bupa International has awarded the contract to supply their wallboard in Denmark to VSR2 Limited. International Health Insurance Danmark A/S specialise in worldwide medical insurance and wellbeing. IHI has developed a portfolio of over 250,000 private and corporate customers providing them with superior worldwide medical insurance for more than 30 years.

ActiveObjects have signed a distribution agreement with VSR2 giving them the right to resell our software in the North American marketplace. Their first focus is emphasizing features and functionality that will really impact the end users ability to do business and communicate with their customers and constituents. Their second and equally important focus is on reliability. They strive for continued excellence in quality assurance. Moreover, when their clients do need help, their team of certified engineers will always be there to provide industry leading support for them.

Ferranti Computer Systems have signed a partnership agreement with VSR2 giving them the right to resell our software to their client base in Belgium and Europe. Ferranti is a one-stop solution partner, taking care of the design, implementation, configuration, applications and the managed services of their client's IT infrastructures.

The North American motor vehicle dealership chain, Dick Hannah Auto Group has awarded the contract to supply the WEMM auto login software to VSR2 after a month long evaluation process was successfully completed.

Axcess have signed a partnership agreement with VSR2 giving them the right to resell our software to their client base in Denmark and Europe. The company was named ‘Best IT-reseller’ by the Danish business newspaper Børsen in 2004, 2005 and 2006 and wants to keep that title by continuous growth in earnings and through that strengthen their competitive position on the field.

Cambridge Assessments have awarded the contract to supply the X-Stats management software to VSR2 after an exhaustive tender process. The Cambridge Assessment Group is Europe's largest assessment agency and celebrated its 150th anniversary in 2008 - . It incorporates three exam boards and it is a department of the University of Cambridge.

Logicalis have signed a partnership agreement with VSR2 giving them the right to resell our software to their client base. Logicalis is an international provider of integrated ICT solutions, delivering secure, converged computing and communications infrastructure and services. We are very excited by this latest development in our program to support worldwide integrators and look forward to a long and fruitful relationship between the two companies.

It is with great pleasure that we here at VSR2 are able to announce that Specsavers has chosen our wallboard solution for their new site in Helsinki, Finland. Specsavers is the retail market leader in contact lenses, with it's own brand of easyvision monthly and daily disposable lenses and has also driven the use of continuous-wear lenses. Currently one out of every three UK contact lenses wearers chooses Specsavers. Furthermore, Specsavers is the largest provider of home-delivery contact lenses in Europe through its Lensmail service.

We are very pleased to announce that we have acquired the Vichro business and all of it's solutions etc. The company which has been operating in the Cisco third party software market since 2004 has a solid reputation for producing high quality products and maintaining excellent customer relationships. The operations of Vichro will be absorbed into our company.

Ovex Technologies are part of the worldwide En Pointe Technologies group of companies. Presently, Ovex stands as the largest third party offshore BPO and call centre solutions provider in Pakistan and is focused on providing the finest BPO and IT solutions to its clients, thus ensuring a reduction in costs, better focus on core competencies, and enhanced competitiveness in the market.

Focus IT Incorporated have awarded VSR2 Limited the contract to supply their Cisco Wallboard for contact centre management. Based in Phoenix, Arizona this highly specialised US IT company chose VSR2 primarily for our ability to provide exactly what they needed and our willingness to work with them to ensure the solution was just right.

The Department of Enterprise, Trade and Employment of The Irish Government has awarded VSR2 Limited the contract to supply the wallboards for their new Cisco Contact Centre environment. The mission statement of The Department of Enterprise, Trade and Employment is 'We will work for Government and the people to equitably grow Ireland's competitiveness and quality employment'. With this in mind is it considered a real and genuine honour by all of us here at VSR2 Limited to be part of this and do our small bit to ensure that they systems of Government are helped to work in an effective and efficient way.